Gaya APA

Ballou, R, H. (2004). Business logistics/supply chain management : planning, organizing, and controlling the supply chain (2004). : New Jersey : Pearson Prentice Hall,.

Gaya MLA

Ballou, Ronald, H.. "Business logistics/supply chain management : planning, organizing, and controlling the supply chain". 2004 : New Jersey : Pearson Prentice Hall,, 2004. Text.