Gaya APA

hoyle, D. (2009). ISO 9000 quality systems handbook(using the standarts as a frame work for business improvement) (2009). USA: Amsterdam : Elsevier Publishing Co.,.

Gaya MLA

hoyle, David. "ISO 9000 quality systems handbook(using the standarts as a frame work for business improvement)". 2009 USA: Amsterdam : Elsevier Publishing Co.,, 2009. Text.